Terms and conditions
We can only sell wine to customers aged 18 and over, by placing and order with The Wine Cru you are confirming that you are at least 18 years old.
Orders and payment
- - Via our website
- - By telephone. Please telephone 07508852080
- - By email. You can email your order, contact and delivery details to email@example.com
- - By bank transfer to The Wine Cru, Sort Code 826909, Acc No. 00113365
We can also accept payment by cheque, however please note that goods will only be dispatched when funds have cleared. Bank transfer does speed the delivery process up.
All goods remain the property of the vendor until paid for in full.
We reserve the right to change our prices, please refer to our website for current prices. Prices listed are quoted per bottle unless otherwise stated.
There is no VAT on sales.
We will package all wines securely and delivery should usually be made within 5 working days.
All deliveries will be made through a courier with a tracking facility.
Deliveries must be signed for only by a person 18 years or over, if no one that age is at the address when delivery is attempted goods will be retained by the driver, in which case the driver will leave notification of attempted delivery. You as recipient are then responsible for arrangement of redelivery.
We recommend that whoever receives the delivery should check contents prior to signing. In the event of any breakages or damage courier should be advised of any problems.
Delivery costs for postage and packaging: £10 for a single bottle, £15 for a single magnum or 2/3 bottles, £20 for 2/3 magnums or 4/6 bottles. Larger orders will be quoted for.
Please note delivery times can be longer at peak times for example in the lead up the Christmas.
The Wine Cru is absolutely committed to providing the best quality wines, therefore we make every effort to give as much information as possible about each wine and can supply more information and photographs on request.
However, we are unable to accept responsibility for wines that are out of condition or corked. It is therefore important that the purchaser is aware of the likely condition of particularly old wines, and as such returns and refunds are not available.
The Wine Cru will not be liable for failure to meet agreed obligations due to prevailing circumstances beyond its reasonable control.
By using this site you accept that it is at your own risk.